We are one of the leading travel agencies in India. Offering the best travel services and top hotels accommodation services which makes us the best tour operators in India.
At Varenyamm Global, we understand that travel plans can change. Our Refund & Cancellation Policy explains the conditions under which cancellations, refunds, rescheduling, and adjustments may be permitted for tours, holiday packages, MICE programs, hotel bookings, transportation, activities, and other travel services booked through us.
Cancellation requests must be submitted to Varenyamm Global in writing through the registered email address or other officially communicated channel.
Refund eligibility depends on:
The applicable cancellation charges will be communicated to the customer at the time of booking or before confirmation wherever possible.
Unless specific cancellation terms are mentioned in the booking confirmation, the following general guidelines may apply:
| Cancellation Period | Indicative Refund |
|---|---|
| 30+ days before departure | Refund after applicable supplier/processing deductions |
| 15–29 days before departure | Partial refund after applicable deductions |
| 7–14 days before departure | Limited refund, subject to supplier policies |
| Less than 7 days before departure | Generally non-refundable |
| No-show | No refund |
Important: These are general guidelines only. Specific bookings may have different cancellation conditions, particularly for flights, hotels, peak-season travel, MICE events, special events, luxury properties, and promotional or discounted packages.
Certain services may be completely or partially non-refundable, including:
Where a supplier retains a payment, Varenyamm Global may be unable to refund that amount.
If Varenyamm Global cancels a confirmed tour or package due to circumstances within its reasonable control, the company will provide the applicable refund or alternative arrangement in accordance with the booking terms.
If cancellation occurs due to circumstances beyond our reasonable control, including natural disasters, government restrictions, civil disturbances, pandemics, weather conditions, strikes, transportation disruptions, or other force majeure events, refunds will be subject to amounts recovered from relevant suppliers.
Customers may request changes to travel dates, destinations, hotels, transportation, activities, or other arrangements.
Changes are subject to availability and may result in:
Varenyamm Global will communicate any additional costs before confirming the requested change.
Once a refund is approved, Varenyamm Global will initiate the refund after completing the necessary verification and supplier reconciliation.
Refunds will generally be processed through the original payment method, wherever technically possible.
The time taken for the amount to reflect in the customer's account may depend on the payment gateway, bank, card issuer, or other financial institution.
MICE, corporate group tours, conferences, incentive trips, dealer meets, and customized corporate programs may have special cancellation and payment conditions because arrangements are often made in advance with multiple suppliers.
Cancellation charges for such bookings will be based on the agreed proposal, quotation, contract, or booking confirmation.
Advance payments made toward venues, accommodation blocks, transportation, activities, event production, meals, or other supplier commitments may be non-refundable once committed.
No refund will normally be provided for services voluntarily not used by the customer after commencement of the trip, including unused hotel nights, meals, sightseeing, transportation, activities, or other package inclusions.
Refunds for partially utilized services may only be considered where specifically permitted under the applicable supplier's terms.
Varenyamm Global shall not be liable for refunds or compensation arising from circumstances beyond its reasonable control, including natural disasters, extreme weather, war, terrorism, government restrictions, pandemics, strikes, civil unrest, transportation disruptions, or closure of tourist attractions.
In such circumstances, Varenyamm Global will make reasonable efforts to assist customers with rescheduling, alternative arrangements, or recovery of refundable amounts from suppliers.
To request a cancellation or refund, customers should provide:
Refund requests should be sent to:
Varenyamm Global
Email: info@varenyamm.com
Phone: +91-9650515905
Website: www.www.varenyamm.com
Varenyamm Global reserves the right to modify this Refund & Cancellation Policy from time to time. The updated policy will be published on the website with the applicable effective date.
The cancellation and refund terms specifically mentioned in your booking confirmation, quotation, invoice, package itinerary, or signed agreement will take precedence over the general terms stated in this policy.
For customized tours and MICE/corporate bookings, customers are advised to carefully review the cancellation terms before making payment.
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